Desk Attendant/Porter

Job no: 514188
Position type: Staff
Location: New York
Division/Equivalent: VP FINANCE & OPERATIONS
School/Unit: FACILITIES
Department/Office: FACILITIES
Categories: Facilities/Skilled Trades, Onsite

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707 UNION

Job Summary/Basic Function:

Teachers College, Columbia University is seeking a Desk Attendant/Porter. In this role, you will be responsible for maintaining the safety, cleanliness, and overall upkeep of a building. Essential functions and responsibilities of the position may vary based on operational requirements and business needs.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Desk attendant:

  • Monitor and oversee surveillance cameras to maintain building security
  • Notify tenants promptly to visitors’ arrival and package deliveries
  • Sort, log and distribute incoming mail and packages
  • Manage sign-in and sign out procedures for vendor, contractors and guests
  • Provide courteous assistance and greeting to residents and visitors
  • Enforce building policies and procedures to ensure safety and compliance
  • Maintain the cleanliness of the front desk and main entrance

Porter:

  • Clean, dust and sanitized surfaces; vacuum, sweep and mop floors in shared and common areas
  • Remove from bins and compactor, recyclables, garbage and compose for sanitation pickup
  • Transport safely large items from Seth Low to the main campus for disposal
  • Assist with exterior cleaning: watering of plants and snow removal
  • Report maintenance concerns to the supervisor or manager
  • Fulfill work orders as they become available
  • Serve as a mover as needed
  • Strip and wax floor as needed.
  • Deep clean apartments and windows for incoming tenants
  • Other duties as assigned

Minimum Qualifications:

  • High school diploma or equivalent
  • 1-2 years’ experience working as a desk attendant or customer service representative
  • 1-2 years’ experience working as a porter, custodian, or janitor
  • Knowledge, Skills, and Abilities:
    • Must be able to read, write, and speak English fluently
    • Basic computer skills needed
    • Must be able to work independently
  • PHYSICAL REQUIREMENTS
    • Be able to walk and stand for an extended period of time
    • Be able to lift 50 lbs or more
    • Have the ability to climb stairs and ladders

Preferred Qualifications:

  • College Degree
  • 3-5 years of custodial experience
  • 3-5 years of desk attendant experience

Salary Range:

$29.66/hr

Work Modality:

Onsite

Competitive Compensation and Benefits 

The salary for this position is determined by the Collective Bargaining Agreement (CBA). New hires start at 75% of the full rate, increasing to 100% after 24 months. Employees receive subsequent annual increases based on the terms outlined in the contract. Overtime, comp time, and banked vacation time are eligible. 

Our benefits contribute significantly to the total compensation package and are subject to the terms of the CBA. These benefits include medical, dental, vision, and supplemental insurance plans; life insurance; short and long-term disability insurance;  eligibility for pension plan, an exceptional employer retirement matching program; Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA), tuition remission for employee & dependents, a shoe allowance, Public Service Loan Forgiveness eligibility, and a robust Employee Assistance Program (EAP).

Advertised: Eastern Daylight Time
Application close: Eastern Daylight Time

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